Shipping policy

STANDARD DELIVERY

Our standard delivery services typically take from 5-7 business days for metro postcodes and could take up to 10-14 days for rural postcodes.

EXPRESS DELIVERY

Our express delivery services typically take from 2-3 business days for metro postcodes.

HOW DOES SHIPPING DAY WORK?

Your order will be delivered between 7 am and 9 pm on a business day. If you're not around when delivery is attempted, the driver will either leave your order in a safe place or a calling card will be left telling you how you can collect your order.

You can also register with Australia Post before placing your order to take advantage of their 24/7 Parcel Lockers.

TRACKING YOUR ORDER

Delivery is fully tracked and delivery notifications via SMS and email are provided. As soon as your order leaves our warehouse you'll get a shipping confirmation email which will include a tracking link for you to follow your order.

PLEASE NOTE

Delays may sometimes occur beyond the control of Fromtha6 and we will advise you if this happens where we can.*

*We endeavour to meet these delivery times but during our busy periods (including sales) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum where possible. Fromtha6 cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.